#1 in Customer Satisfaction
among mortgage servicers 2022
- J.D. Power
Powered by New American Funding, awarded the top ranking in customer satisfaction by J.D. Power for 2022. Experience mortgage service and expertise that goes above and beyond - always!
YOUR BEST MORTGAGE IS AS EASY AS 1-2-3
Nationally Recognized, Locally Trusted
Scott Sheldon has been originating home loans for nearly twenty years. In that time he has been recognized as a mortgage expert and consumer advocate, with his mortgage reporting seen on Fox Business, CNN Money, Marketwatch, The Wall Street Journal, and more. As a member of the New American Funding President's Council he is one of the leading mortgage officers in the nation.
Since 2010 Scott has shared timely mortgage updates and his best mortgage advice in his blog series, "The Mortgage Files." This archive of invaluable mortgage resources is a must-read for anyone getting ready to purchase or refinance a home. Scott's writings have been syndicated widely (Wall Street Journal, Fox Business, Yahoo! Finance, Realtor.com) and he continues to report on the latest developments in the mortgage industry every week.
CLIENTS TRUST THEIR
HOME DREAMS TO SONOMA
Scott was great to work with, from start to finish. He explains everything very well throughout the process, and stays in communication to get things done on time. Highly recommend Scott and his team! Thank you.
I’ve never bought a home, so you can imagine how new all of this was to me. Scott explained every step which helped me stay calm during a very stressful time! And in the end, success!! I’m now a home owner and so thankful for Scott’s support!
Scott was dependable and extremely helpful throughout the loan process. He kept us well informed and answered all of our questions. He's very professional, efficient, and customer oriented. We've worked with him on three different loans now and each time was a positive experience. We 100% recommend him.
Constant communication. Clear instructions. Encouragement and support. Creative thinking and solutions. Each person we spoke too or emailed was friendly and kind. Even when I was frustrated, Scott was able to talk me through it and get back on track.
Scott and his team operated knowing my husband and I were under a time crunch and they over-delivered. Always responsive even in off-hours which is much appreciated when making a large purchase! Highly recommend.
Scott Sheldon and his team are simply the best. Top-notch people helping you reach your goals and realize your dreams. I can't recommend them enough.
Scott and his team were communicative and committed every step of the way in making sure our loan process was thorough and easy!
Scott and his team were well versed on the mechanics of getting the loan thru the pipeline to close on a short escrow of 21 days. Scott is a very sharp, energetic, and persistent loan broker. We can always count on Scott and his team.
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